With more than 23 years of administrative management experience, Crystal serves as a key leader across all departments and is the organization’s primary go‑to resource for operational guidance and support. She specializes in developing and implementing company policies, procedures, and technology systems that ensure operations run seamlessly, efficiently, and with consistency.
As the company’s HR leader, Crystal plays a critical role in workforce development, compliance, training, and employee engagement. She works closely with leadership teams to support a strong organizational culture while ensuring best practices are applied throughout the company.
Serving as a vital liaison between project management and accounting, Crystal understands the importance of collaboration, communication, and relationship‑building to meet both customer expectations and internal deadlines. Her proactive leadership and hands‑on training approach encourages team members to communicate effectively, think analytically, and solve problems strategically—resulting in high‑quality solutions for PM’s valued vendors and clients.